Cookie Policy
Last updated: 2025-01-15
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling certain functionality, and helping us understand how our website is used.
We respect your privacy and are committed to transparency about how we use cookies. You can control which cookies you accept through our cookie preference center.
Types of Cookies We Use
Strictly Necessary Cookies
RequiredThese cookies are essential for the website to function properly. They enable basic functionality like page navigation, access to secure areas, and cannot be disabled.
cookieConsent
Purpose: Stores your cookie consent preferences
Provider: On The Way AC Plumbing & Electric
sessionId
Purpose: Maintains session state and security
Provider: On The Way AC Plumbing & Electric
csrfToken
Purpose: Prevents cross-site request forgery attacks
Provider: On The Way AC Plumbing & Electric
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance.
_ga, _ga_*
Purpose: Used to distinguish users and track website usage patterns
Provider: Google Analytics 4
_gid
Purpose: Used to distinguish users for 24-hour period
Provider: Google Analytics 4
_gat_gtag_*
Purpose: Used to throttle request rate
Provider: Google Analytics 4
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
theme
Purpose: Remembers your theme preference (light/dark mode)
Provider: On The Way AC Plumbing & Electric
language
Purpose: Stores your language preference
Provider: On The Way AC Plumbing & Electric
formData
Purpose: Temporarily stores form data to prevent loss during navigation
Provider: On The Way AC Plumbing & Electric
Marketing & Advertising Cookies
These cookies are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.
conversion_tracking
Purpose: Tracks conversion events from our marketing campaigns
Provider: On The Way AC Plumbing & Electric
Legal Basis (GDPR)
We process your personal data based on your consent (Article 6(1)(a) GDPR) for analytics and marketing cookies, and our legitimate interests (Article 6(1)(f) GDPR) for necessary cookies required for website functionality and security.
Your Rights
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate personal data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for cookie processing at any time
- Lodge a complaint: File a complaint with your local data protection authority
Data Processing & Retention
Why We Process Data
- Website functionality and security
- Performance monitoring and optimization
- User experience personalization
- Analytics and usage statistics
- Marketing campaign effectiveness measurement
- Fraud prevention and security monitoring
Data Retention
We retain cookie data for the duration specified for each cookie type. You can delete cookies at any time through your browser settings or our cookie preference center. Analytics data is retained for 26 months in accordance with Google Analytics data retention policies.
Third-Party Data Sharing
We may share anonymized analytics data with Google Analytics to understand website usage patterns. We do not sell personal information to third parties. We may share data with service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information is collected, used, shared or sold. You can opt-out of the sale of personal information and request deletion of your personal information.
Browser Cookie Controls
Chrome
Settings → Privacy and security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Questions About Our Cookie Policy?
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us.
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